Privacy Policy

Privacy Policy

The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information.

Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

1. WHAT DATA DO WE COLLECT?

JUSTSOUNDEFFECTS collects the following data:

  • Information about your computer including your IP address, geographical location, browser type and version, and operating system.
  • Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths.
  • Information such as your email address, that you enter when you register with our website.
  • Information that you enter while using the services on our website.
  • Information that is generated while using our website, including when, how often, and under what circumstances you use it.
  • Information such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters.
  • Information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, email address, credit card details and  your company name and VAT-ID (optional).
  • Information contained in any communications that you send to us by email or through our website, including its communication content and metadata.

2. HOW WILL WE USE YOUR DATA?

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

  • Enabling your use of the services available on our website.
  • Process your orders and manage your account.
  • Sending statements, download links, invoices, and payment reminders to you, and collecting payments from you.
  • Supplying services purchased through our website.
  • Email you with special offers on other products and services we think you might like.
  • Sending you email notifications that you have specifically requested.
  • Sending you our email newsletter, if you have subscribed to it (you can inform us at any time if you no longer require the newsletter or unsubscribe at the bottom of each newsletter).
  • Sending you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
  • Providing third parties with statistical information about our users (those third parties will not be able to identify any individual user from that information).
  • Keeping our website secure and prevent fraud.
  • Administering our website and business.
  • Verifying compliance with the terms and conditions governing the use of our website.
  • Dealing with inquiries and complaints made by or about you relating to our website.

3. DISCLOSING PERSONAL INFORMATION

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • To the extent that we are required to do so by law.
  • In connection with any ongoing or prospective legal proceedings.
  • In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Payment transactions on our website are processed by our payment service providers Paypal and Stripe. We submit your name, email address and credit card number to process your order. The payment process is protected by an encrypted SSL connection.

We use Mailchimp for our newsletter subscriptions and will submit your email address to this service provider.

4. RETAINING PERSONAL INFORMATION

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

  • Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:

  • To the extent that we are required to do so by law.
  • If we believe that the documents may be relevant to any ongoing or prospective legal proceedings.
  • In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

5. SECURITY OF YOUR PERSONAL INFORMATION

  • We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
  • We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
  • All electronic financial transactions entered into through our website will be protected by encryption technology.
  • You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  • You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

6. AMENDMENTS

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

7. YOUR RIGHTS

You may instruct us to provide, correct, delete or limit any personal information we hold about you; provision of such information will be subject to the following:

  • The payment of a fee.
  • The supply of appropriate evidence of your identity.

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

8. PRIVACY POLICIES OF OTHER WEBSITES

Our website contains links to other websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

9. GOOGLE ANALYTICS

We use Google Analytics, a web analysis service provided by Google LLC (“Google”). Google uses cookies. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the internet. In doing so, pseudonymous user profiles can be created from the processed data.

We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases.

The IP address transmitted by the user’s browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on the use of data by Google, setting and objection options, see Google’s data protection declaration (https://policies.google.com/technologies/ads) and the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

10. COOKIES

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

  • Google Analytics and Adwords to recognize a computer when you visit the website.
  • Enable the use of a shopping cart.
  • Improve our website’s usability.
  • Analyze the use of our website.
  • Target advertisements which may be of particular interest to specific users.
  • Prevent fraud and improve the security of our website.

Most browsers allow you to refuse to accept cookies – for example:

  • In Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”.
  • In Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”.
  • In Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. You can delete cookies already stored on your computer – for example:

  • In Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835 ).
  • In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”.
  • In Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”
  • Deleting cookies will have a negative impact on the usability of many websites.

11. HOW TO CONTACT US

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via info@justsoundeffects.com.

Last updated: July 8, 2021