FAQ

FAQ

This page will help you to answer the most frequently asked questions about us and our sound effects.

Licensing & Use of products

You can use our sound effects for the production and creation of new media content, for example a movie, podcast, advertisement, video game or similar kinds of media. These can be commercial and non-commercial projects.

You may not use our sound effects to create new sounds, sound libraries or musical libraries and resell them.

You can choose between single user license or multi user license, depending on the number of users who work with our sound effects at the same time. More information about licenses can be found in our terms & conditions.

Royalty-free means that you can use our sound effects in an unlimited number of commercial or non-commercial projects after your purchase.

Our sound effects are WAV files and are compatible with all audio and video editing softwares like Pro Tools, Logic Pro, Cubase, Ableton, Final Cut, Adobe Premiere Pro and more. Just drop them into your timeline and enjoy your project.

Ordering & Downloads

You can pay with Paypal and Credit Card. We accept Mastercard, Visa, Discover and American Express.

All transactions are secured via Secure Sockets Layer (SSL) 128 bit encryption to ensure the security of your data. We do not store your payment data such as card numbers.

You can enter your code on the cart page or during the checkout process. Your discount will be deducted immediately.

After completing your order, you will immediately receive an email with the download link to your sound effects.

By clicking on the checkout button and thus confirming your order, your rights of withdrawal and refund expire. More information about refunds can be found in our terms & conditions.

We do not offer shipping, all our products are download only.

VAT only applies to EU customers. EU customers with a valid VAT ID can enter it at our checkout and do not have to pay VAT.

Support

In some cases it can take a few minutes for our email to arrive. If you do not receive an email, please contact us.

We appreciate any feedback on our sound effects. Do not hesitate to contact us via info@justsoundeffects.com.